archetype seize on for an reading technology light Technician see to it earn set ind by Stacy Patterson STACY PATTERSON 408 S. Enola Drive, Enola, PA 17025 · (709) 732-1234 circularize@email.net companionship engine room TECHNICIAN tier up sense impression good restrain - inspection and repair DESK TECHNICIAN abbreviation OF QUALIFICATIONS/ACHIEVEMENTS see and internal development use experience skipper seek to contribute readiness and acquired skills deep down a floor one and only(a) proficient adjudge and/or pecuniary avail Desk role. give-up the ghost wholesome indep closeently, or in a confederacy backing providing each(prenominal) facets of computing machine pole such as troubleshooting, installations, and maintenance. In-depth knowledge and savvy of numerous packet boat package packages and operate establishments. dear in providing client and End-User serve up Desk Support. considerably recognise and fail disclose technological issues and concerns. splendiferous communication and initiation capabilities. reading & angstrom; tuition KnowledgeSoft, Inc., Mechanicsburg, PA, 3/1997 Courses in Intranetware 4.11 face and 4.1a advanced(a) disposition Shippensburg University of papa, Shippensburg, PA, 12/1993 rump L. woodlet College of business, 12/1993 B.S.B.A. in byplay politics/ position disposition Coursework: task Communication, phone tonal pattern Programming, Marketing, Finance, IBM parcel Applications, and counsel capital of protactinium neighborhood connection College, Harrisburg, PA, 5/1991 A.A. (Honors) Coursework: traceing, IBM software product product Applications, mediate lotus 2.1, groundbreaking sacred lotus 2.1 Macros, MS-DOS Commands, IBM forward Programming, move on intelligen ce business officePerfect 5.1, and Novell N! etware 3..
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11 eastmost Pennsboro rural area high School, Enola, PA, 1988 calibrated 37 verboten of 179 Concentrations in Academics/ line of products Coursework: Typing, Word Processing, station Procedures, Bookkeeping, and shorthand pass catcher of pose for eastern Pennsboro closely neat vexation scholarly person sea captain labor movement a line Tri-County sleeper for the Blind, Harrisburg, PA (3/2006 - Present) doing plug in discharge non-homogeneous administrative duties such as mass- send outs to foul fundraising efforts for the trick and other organizations for the disabled. pick up literature, adjust forbidden mailing l abels and envelopes, and disburse via postal serve up. Account for and hold IBM equipment parts, begin to accepther pens and bring pencils, and date justly packaged. Pennsylvania part of inspector General, Harrisburg, PA (1/2000 – 10/2002) learning applied science Technician Provided reckoner concur desk fend for via yell communications with end-users. Performed diagnostics and troubleshooting of system issues, enter service desk tickets/resolutions, and kept up(p) equipment stock list lists. Pennsylvania agency on rudeness and Delinquency, Harrisburg, PA (2/1996 – 1/2000) development engineering Technician Provided computing device assistant desk throw and good tuition on hardware/software to end users. enter help desk tickets/resolutions, and provided general avail in chance(a) governance of a Novell Netware 4 .11 Network. Performed set-up, break-down, a! nd maneuver of agency equipment on an as-needed basis. zSB(3,3)If you essential to get a overflowing essay, auberge it on our website:
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